Overview

Our refund and return policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer you a full refund or exchange.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Non-Returnable Items

Certain types of goods are exempt from being returned, including but not limited to:

  • Perishable goods (such as food, flowers, newspapers, or magazines)
  • Intimate or sanitary products
  • Hazardous materials
  • Flammable liquids or gases

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

Proof of Purchase

To complete your return, a receipt or proof of purchase is required.
Please do not send your purchase back to the manufacturer.

Partial Refunds

Partial refunds may be granted in certain situations, such as:

  • Books with obvious signs of use
  • CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records that have been opened
  • Items not in original condition, damaged, or missing parts not due to our error
  • Items returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will notify you by email regarding the approval or rejection of your refund.

If approved, your refund will be processed and a credit will be automatically applied to your original method of payment within a certain number of days.

Late or Missing Refunds

If you have not received your refund yet:

  1. Check your bank account again
  2. Contact your credit card company (processing time may vary)
  3. Contact your bank, as processing delays can occur

If you have done all of the above and still have not received your refund, please contact us at support@inayro.com.

Sale Items

Only regular-priced items may be refunded. Sale items are non-refundable.

Exchanges

We only replace items if they are defective or damaged.
If you need to exchange an item for the same product, contact us at support@inayro.com and send your item to:

Inayro Returns Department
123 Market Street
Cityville, CA 90210
United States

Gifts

If the item was marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit for the value of your return.

If the item was not marked as a gift, the refund will be issued to the original purchaser.

Shipping Returns

To return your product, mail it to:

Inayro Returns Department
123 Market Street
Cityville, CA 90210
United States

  • You are responsible for paying your own return shipping costs
  • Shipping costs are non-refundable
  • If a refund is issued, return shipping costs will be deducted from the refund

Delivery times for exchanged items may vary depending on your location.

For high-value items, we recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee receipt of returned items.

Need Help?

For any questions related to refunds and returns, please contact us at support@inayro.com